From flat tyres to full rebuilds, we service most makes, models and vintages*.
Our workshop team is knowledgeable, inclusive and friendly.
Please see indicative service pricing to the right, or below for more detailed information.
Depending on your bike model, some service requirements/costs may vary, including new parts and labour to fit them - however this will be discussed with you prior to any work being completed.
Please contact us via email or call on 03 9598 5315 to book your bike in and discuss individual servicing requirements.
* Please note we cannot work on any e-Bike from brands other than Giant, LIV or Momentum, or service any bike from these brands that had been 'chipped' or tampered with in any way.
FIRST SERVICE - FREE OF CHARGE
Any new bike purchased at Giant Hampton
Within 8 - 10 weeks of purchase
For new Giant, LIV and Momentum bikes not purchased at Giant Hampton we will complete a first service free of charge with proof of purchase from original store.
SECOND SERVICE - FREE OF CHARGE
Any new bike purchased at Giant Hampton
Within 6 to 9 months of purchase
Vaild only where a First Service has been completed within 16 weeks of purchase.
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BIKE SPA - $60
Full clean and dry in bike spa
Full degrease of drive train
Lubricate drive train
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KIDS SERVICE - $99
12", 16", 24" and 26" bikes
Bike Spa
Lubricate drive train
Gear and brake adjustment
Bolts torqued to manufacturer’s specs
Tires checked and inflated
Sealant refresh (tubeless tyres)
Safety check
Test ride
Fit parts purchased at Giant Hampton
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BASIC SERVICE - $150
Hardtail MTB / Lifestyle (Flatbar)
Bike Spa
Lubricate drive train
Gear and brake adjustment
Bolts torqued to manufacturer’s specs
Tires checked and inflated
Sealant refresh (tubeless tyres)
Safety check
Test ride
Fit parts purchased at Giant Hampton
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PREMIUM SERVICE - $250
Road / Gravel / Dual Suspension MTB / e-Bike (Giant, LIV, Momentum only)
Basic Service plus:
Drivetrain removal and deep clean
Bottom bracket inspection / clean
Headset inspection / clean
Wheel and hub inspection
Firmware update and functional tests (e-bike / electronic shifting)
New cables (If required - Mechanical shift/brake)
Brake bleed (If required)
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THE WORKS - $400
Road / Gravel / Dual Suspension MTB / e-Bike (Giant, LIV, Momentum only)
Premium Service plus:
Strip and deep clean of components
Replace bar tape (Inclusive of workshop tape / Non-standard tape additional)
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MISC WORKS
Fit tyre/tube - Clincher: $15 each
Fit tyre - Tubeless: $25 each
Fit tyre - Tubular: $100 each
Replace spoke - Basic: $35 each
Gear adjust: $25
Firmware update: $30
Brake adjust - Cable: $25
Brake bleed: $50 Per end
Replace headset: $30
Replace headset - Internal cables: $150
Labour per hour: $160
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EVERYTHING ELSE
SUPPLIED PARTS
While we are generally able to source any part for you, should you wish to provide your own we are happy to fit them.
We will provide a labour quote for this prior to any work being undertaken.
POST SERVICE BIKE COLLECTION
We do not have any storage at Giant Hampton.
Due to this, it is important that bikes are collected within two working days of job completion.
Bikes left beyond this time without prior approval will be charged a late fee of $10 per day, payable at pickup.
RIGHT TO REFUSE
All workshop jobs are quoted with quality and affordability in mind.
While we will always try to provide options, you have the ability to decline any works/parts if you do not wish us to complete/fit them.
However - In certain circumstances we may refuse to begin or continue work if we feel that you have declined work/parts that are required for the safe operation of the bike, or for a job to be completed to a satisfactory standard.
E-BIKES: OTHER BRANDS
We are not insured to perform assessment or work on any e-bike that is not Giant, LIV or Momentum branded. For other branded e-bikes we recommend contacting the store you purchased the bike from.
E-BIKES: CHIPPED/MODIFIED
Under no circumstance will we undertake any work on an e-Bike that has been tampered with in any way.
OTHER BIKES:
At this point in time we are unable to service the following types of bikes (but we hope to in the future!):
Recumbant
Tricycle
Tandem
Cargo